Receptly support

Help when something does not work as expected

Start with the quick checks below. For personal help, email us or open the full Receptly support page.

Download ReceptlyFree to start on iPhone and iPad.
Receptly

Quick checks

Import from a link

Make sure the link opens normally and contains a visible recipe. Some sites or posts may limit what can be read.

Import from a photo

Use a sharp, evenly lit image and check recognized ingredients and instructions before saving.

App or purchase

Update Receptly and iOS first. Purchase availability and current prices are shown in the App Store.

Contact Receptly

  • Email [email protected] and describe what you tried.
  • Include the type of device and, if relevant, the link or a screenshot that caused the problem.
  • Use the full support page for additional help and current information.

Practical ways to collect, organize and use your recipes.

Support

[email protected]

Support